Shipping Policy
Welcome to Anand Aroham. This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of any physical materials related to our real estate services.
While we primarily operate as a service-based business, certain items such as property brochures, legal documentation, contracts, marketing materials, or signage may be physically delivered to clients as needed.
1. Scope of Shipping
We offer delivery of the following types of materials:
- Property brochures and printed materials
- Signed agreements or legal documents
- Marketing and branding signage
- Project files and property-related documents
These shipments are provided to clients, partners, or stakeholders based on service requirements or client requests.
2. Delivery Locations
We currently provide delivery services within India only. Availability of delivery services in remote or special zones may depend on our logistics partner.
3. Shipping Timeframe
- Processing Time: All orders and document requests are processed within 2–3 business days of confirmation.
- Standard Delivery Time: Delivery typically takes 5–7 business days depending on the destination.
- We will notify you in case of any expected delays.
4. Shipping Charges
- Shipping fees, if applicable, will be communicated at the time of order or service initiation.
- Some deliveries related to project documentation or premium services may include complimentary shipping.
5. Courier & Tracking
- We partner with trusted courier companies for secure and timely deliveries.
- Tracking information will be provided via email or WhatsApp for trackable shipments.
6. Damaged or Lost Items
If you receive a package that is damaged or incomplete:
- Please report it within 48 hours of delivery.
- We will verify and issue a replacement, correction, or refund as per the case.
7. No International Shipping
At present, we do not offer international shipping for any of our materials or services.
8. Contact Us
For shipping-related questions, status updates, or special delivery requests, please get in touch: