Refund Policy
At Anand Aroham, we are committed to delivering reliable and transparent real estate services. This Refund Policy explains the terms under which you may be eligible for a refund of payments made for our services or related products.
1. Consultation & Service Fees
- Payments made for consulting, property visits, documentation assistance, or other professional services are non-refundable once the service has been initiated or delivered.
- In case of cancellation before service initiation, a refund may be issued within 24 hours of payment, subject to approval.
2. Property Booking or Reservation Charges
Any amount paid to reserve or book a property is generally non-refundable, unless:
- The property becomes unavailable due to an error or issue on our end.
- The seller or developer cancels the agreement unilaterally.
3. Advance Payments
- Advance payments for upcoming services (e.g., legal support, marketing packages, etc.) may be eligible for a refund if canceled within 24 hours and before work has begun.
- After that, refunds will be subject to deductions for any administrative or processing charges.
4. Third-Party Transactions
- Anand Aroham is not responsible for refunds on payments made directly to third parties (such as builders, landlords, or sellers).
- Clients are encouraged to request and verify receipts and policies from third parties before making payments.
5. Refund Process & Timeline
- If a refund is approved, the amount will be processed within 7–10 business days.
- Refunds will be made via the original mode of payment or an alternate method as agreed.
6. Non-Refundable Items
The following are not eligible for refunds:
- Processing fees, taxes, or government duties
- Brokerage fees after property closure or agreement signing
- Any completed service or consultation
7. Dispute Resolution
In the event of a dispute regarding refunds, both parties agree to first attempt a resolution through mutual discussion. If unresolved, the matter will be handled as per the legal terms stated in our Terms & Conditions.
8. Contact Us
For any questions or refund requests, please contact our team: